Here's the archive of our current communcations since myTurf Pro has launched:


myTurf Pro Manual

Q & A Email #1

Q&A Email #2

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REGISTER FOR UPDATES 

To register to receive myTurf® updates visit the following link where you can sign up to receive myTurf® Pro updates at: commercial.toro.com/myturf-pro-updates 

If you are no longer an active myTurf User (no longer using the system), please send an e‐mail to myturfcustomer@toro.com with subject line “Remove from myTurf” and in body of e‐mail:

First & Last Name
Organization (X Golf Club)
City, State, Country
E‐mail Address

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Customer Training
Video Tutorials and Application Notes regarding the new system can be found at the below Web Address. There is a 1.5 Hour Training labeled “myTurf Pro Extended Training” that leads you though an overview and then a demo of some of the functionality in the new system: https://www.mytoronsn.com/myturf/videos.

Subscription Information
The new myTurf has two subscription levels:

  • myTurf Standard – Free version equivalent to “Fleet” in myTurf Classic 
  • myTurf Pro – Paid Subscription equivalent to TCO in myTurf Classic 


myTurf Pro Subscription: Starting January 1, 2018 (or following launch, whichever is later), the subscription Price for myTurf Pro will be $65 USD monthly or $715 USD annually (12 months for the price of 11). Customers can renew/pay their annual subscription early, prior to December 31, and receive the discounted rate ($649 USD annual) for one more year.

For those customer at the PM Level – You can still renew at your current rate through December 31, but you will be upgraded to Pro‐level functionality with the new system and will be invoiced the Pro rates starting January 1 or following launch, whichever comes later.

Multi‐location (multi‐site) discounts will still be available. Contact your Toro Distributor for details.

myTurf Support
NSN Technical Support will remain as the front line customer support for myTurf customers. NSN chat, e‐ mail, and phone support will all be active at launch. Support e‐mails will remain the same:


While we strive to hold to launch plan and timing, please be aware that unforeseen circumstances in software development and launch could arise. We will continue to communicate shifts in schedule.

Brian E. Ries
Sr. Manager – Data Technologies

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Capabilities of the New System

Next generation myTurf is a complete rewrite/re-platform of the myTurf System, bringing the system up to modern Web-technology standards and enhancing usability while adding features and functionality. All current functionality you use regularly is planned for the new system. Some key changes and upgrades to the system include:

  • Mobile-enabled, Multi-browser, Responsive Design – Computers, Tablets, Phones (Windows, Android, iOS)
  • Multi-Lingual User Interface (English, Spanish, French, German, Japanese)
  • Customer Self Service – Customer will now have the ability to:
    • Enroll and start using system, immediately
    • Manage Location Details
      1. Contact Information
      2. Subscription Level & Details
      3. Addresses (Addresses will still need to be verified for parts ordering)
      4. Users
    • Manage Personal Profile Details
      1. Details
      2. Username (e-mail) & Password
      3. User Interface Display Language
  • Key Functional Upgrades
    • Expanded Asset Types (Equipment, Attachments, Irrigation, Other)
      • Track Maintenance and Repairs / Order Parts for your Toro irrigation System.
    • Fuel Tracking capabilities for Equipment
    • Alert for new Service Bulletins from Toro for a Model/Serial
    • Expanded Maintenance Alerts
      1. Maintenance Coming Due – Next 25 Hours
      2. Maintenance Due – Parts Needed (Parts not in inventory)
        • Ability to “create” a recommended shopping cart based on this Notification
      3. Maintenance Due – Parts On Hand
      4. Work Order in Process
      5. Equipment Down for Maintenance
    • Parts Ordering
      1. Cart Requiring Supervisor Approval Flag
      2. Users must “Receive Parts” to add to Inventory
    • User Rolls
      1. Asset Manager (full rights)
      2. Technician (some limits to functional rights)
        • Can complete a work order, but not close
        • Can create a cart, but cannot place an order
    • Admin Roles
      1. Location Administrator (full Admin rights to a Location)
      2. Organization/Entity Administrator (Admin rights to all Locations in an Organization)
    • User Reports will present/generate as an Excel Spreadsheet Download

To learn more, visit http://www.toro.com/myturfpro.

myTurf Training

Become familiar with myTurf Next Generation with these short video tutorials.
Understand key features and functionality in the new system with this extended training. There is a 1.5 Hour Training labeled “myTurf Pro Extended Training” that leads you though an overview and then a demo of some of the functionality in the new system

VIEW THE TRAINING VIDEOS HERE