We are excited to be nearing the launch of the Next Generation of the myTurf System! Existing myTurf subscribers will receive important emails throughout the migration process from Toro and Wesco Turf.
Currently, Toro's plan for launch is as follows:
Classic version of myTurf will go offline late October to first of November. Toro will also provide multiple communications and announcements leading up to the actual date to ensure all customers are aware.
Migration of existing customer data will take approximately 10 days where customers will NOT have system access.
Following data migration and confidence testing, the new myTurf System will be brought online for existing customers.
Market announcement on availability of the new system (new customer enrollment) approximately ½ month after existing customers go live.
Existing customers will be given information on how to access (log into) the new system before it goes live. The new system will use e-mail addresses as the usernames. Toro is creating a plan for users who currently share one e-mail address.
Due to changes in ecommerce, Order History will NOT migrate into the new system. Customers should capture this information if they want it for future reference.
Mid-November – Market announcement of new myTurf. Enrollment for new customers will be opened.
ARE YOU THE CORRECT myTurf USER? SHOULD WE BE COMMUNICATING WITH SOMEONE ELSE THERE?
Please help us ensure that we are communicating these important updates to the correct myTurf user at your organization.