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New Set Up Technician

Position Purpose

Provide high quality workmanship by following manufacture set up instructions and utilizing efficient and productive processes to exceed our customer expectations for satisfaction.

 

Dimensions

  • Complete work performed in accordance with the Standard Set up Times while maintaining the goal for an individual *Efficiency average of 85%, an average of 85%, *Productivity and 100%, *QC pass rate
    • *Efficiency: Standard Set up Time (SST) / Actual Time Punched on Job
    • *Productivity: Actual time spent punched on Jobs / Available time (Shift)
    • *QC pass rate: Percent of total units passing QC

 

Organization

  • This position reports to the New Set Up Team Leader

 

Nature and Scope

Wesco Turf’s Mission

- Create Loyal Customer

 

Wesco Turf’s Vision

– Be the Preferred supplier for all products and services we provide.

 

  • Each associate is expected to improve their skills and themselves, either by formal education in a related area or by on the job training beyond their current position

 

Accountabilities

  • Accurately setup new equipment out of the box following manufacturer’s guidelines.
  • Perform setup on Club Car, Salsco and Toro equipment in accordance with SST
  • Preparation of Demo units according to specifications
  • Document issues in a clear and concise manner
  • Grind bed knives, reels, blades and set the Height of Cut (HOC) to the customers requested settings
  • Use the computer for parts lookup and keep up with company communications through email
  • Assembly of new equipment accessories to customer specs and within SST
  • Equipment will be inspected through an internal Quality Control Technician 

 

Supervisory Responsibilities:

  • None

 

Qualifications:

  • Must be skilled in repair and maintenance of turf equipment.
  • Must have the ability to read manuals, electrical and hydraulic systems schematics, have basic knowledge of diesel and gasoline engines.
  • At Wesco Turf, each employee is expected to have a winning attitude so as to positively affect co-workers and customers

 

Education and/or Experience

  • High school or equivalent experience at vocational, technical trade school or training seminars in the commercial turf industry.
  • Minimum of five years’ experience or related field experience in Mechanical Field.
  • Training courses, schools and seminars a plus.

 

Language Skills:

  • Must have good communication skills, both written and verbal
  • Able to communicate in Spanish a plus

 

Mathematical Skills:

  • Must have basic math skills, i.e. simple addition, subtraction, multiplication and division
  • Must be able to comprehend specifications outlined in manuals, as well as be able to read and understand measuring devices such as dial indicators, calipers, feeler gauges, scales etc

 

Reasoning Skills:

  • Diagnostic skills and problem solving skills
  • Ability to read and analyze documents and procedure manuals.

 

Computer Skills:

  • Computer literate:  Microsoft Excel, Word, Outlook, Power Point
  • Requires typing skills 

 

Physical Demands:

  • Requires lifting, pushing, pulling, kneeling, stooping, reaching

 

Work Environment:

  • While performing the duties of this job the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes and airborne particles as well as to caustic or toxic chemicals. 
  • Noise levels can be excessive on occasion.
  • Work is in a climate controlled, well-equipped service facility, with occasion to be exposed to outside weather conditions.

 

Safety

  • Staff are expected to act in a safe manner always and ensure that those around them do not put themselves or others at risk.
  • Safety is everyone’s responsibility.

 

This job description does not state, nor does it imply, that these are the only duties to be performed by an employee in this position. He or she will be required to follow any instructions and to perform any other duties requested by his or her supervisor.


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